Address:
TOUCH ASIA Contact Solutions (Phils.), Inc.
(Makati Office)
12th Floor, The Peak Tower
107 L.P. Leviste St., Salcedo Village,
Makati City 1226 Philippines
(Cebu Office)
Unit 2A 15F Metrobank Plaza
F. Osmena Boulevard Cebu City 6000
Country: Philippines
About
With its unique business model, Touch Asia is a total contact center and outsourcing business solutions provider. Touch Asia core competence lies in providing connectivity services and applications, in addition to contact center facilities management and solutions. Touch Asia telecom network and infrastructure is engineered to have redundant connectivity between Touch Asia's US and Philippine offices. The facilities in Los Angeles, California provide the capability to have multiple routes for long distance calls, and to manage toll-free and local access number call routing to the Manila site. Moreover, Touch Asia's network infrastructure uses several major high-capacity fiber optic cable systems to and from the United States which makes it one of the reliable and fully-redundant providers in the Philippines today.
Touch Asia contact centers have state-of–the-art facilities that enable us to support our clients' operations via several options: voice, e-mail, instant message, chat, web-based application support, and video. Touch Asia combines a reliable system of Customer Relations Management, Workforce Management, and Quality Assurance utilities which allows us to design and plan effectively the kind of support and service to be provided to our customers according to their specific individual needs. Touch Asia offers real time monitoring and a host of other tools and facilities which our customers can utilize in order to measure the performance of our agents and better manage the quality of clients' business operations.
Contact:
Tel: +63-32-412-6123
Fax: +63-32-412-5895
Website: http://www.touchasia.com
TOUCH ASIA Contact Solutions (Phils.), Inc.
(Makati Office)
12th Floor, The Peak Tower
107 L.P. Leviste St., Salcedo Village,
Makati City 1226 Philippines
(Cebu Office)
Unit 2A 15F Metrobank Plaza
F. Osmena Boulevard Cebu City 6000
Country: Philippines
About
With its unique business model, Touch Asia is a total contact center and outsourcing business solutions provider. Touch Asia core competence lies in providing connectivity services and applications, in addition to contact center facilities management and solutions. Touch Asia telecom network and infrastructure is engineered to have redundant connectivity between Touch Asia's US and Philippine offices. The facilities in Los Angeles, California provide the capability to have multiple routes for long distance calls, and to manage toll-free and local access number call routing to the Manila site. Moreover, Touch Asia's network infrastructure uses several major high-capacity fiber optic cable systems to and from the United States which makes it one of the reliable and fully-redundant providers in the Philippines today.
Touch Asia contact centers have state-of–the-art facilities that enable us to support our clients' operations via several options: voice, e-mail, instant message, chat, web-based application support, and video. Touch Asia combines a reliable system of Customer Relations Management, Workforce Management, and Quality Assurance utilities which allows us to design and plan effectively the kind of support and service to be provided to our customers according to their specific individual needs. Touch Asia offers real time monitoring and a host of other tools and facilities which our customers can utilize in order to measure the performance of our agents and better manage the quality of clients' business operations.
Contact:
Tel: +63-32-412-6123
Fax: +63-32-412-5895
Website: http://www.touchasia.com
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