IBM Daksh Business Process Services Phils. Inc.

Address:
30/f PBCom Tower
6795 Ayala Avenue
Makati City 1781 Philippines

Country: Philippines

About
IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO).
By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, IBM Daksh offers far-reaching and positive impact on shareholder value
IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with strong results
It was just over five years ago that IBM Daksh was created. An independent report in the US stated that more than two-thirds of online transactions were abandoned due to inadequate customer support. In India, a core team of four people thought about the implications of that report, and acted quickly. They put together a business plan that got them their first client and their first round of funding.

Contact:
Tel: +632 81 32574
Fax: +632 840 6040
Email: info@daksh.com, applications@daksh.com.ph

Website: http://www-935.ibm.com